Hi, my name is Alan Pritchard
(proprietor of PcFix). I have been involved in the I.T. industry
for more than 25 years. My first computer was a Commodore 64,
bought in 1982. In the 90's I owned and managed ENI Technology
Ltd, based in London Rd, Leigh-on-sea. One of the first &
certainly one of the leading computer shop/centre in
Essex, specialising in pc hardware, sales, support,
repairs, upgrades & bespoke software applications. Over
the years we successfully designed, wrote, implemented &
maintained various systems for & on behalf of many large
companies including Railtrack, British Aerospace, Thomas
Cook, Airtours, The Axa Insurance Group & many local
businesses including Francis Charsley Ltd, Woolaston Engineering
Ltd, Chemtech Ltd & Rippleside Metalworks to name just a few.
years I have gained a vast knowledge & first hand experience
in all types of computer hardware & software including
IBM PC's & Compatibles, IBM AS400, Mainframes, Unix/Linux,
Novell Netware, MsDos, All versions of MsWindows upto &
including all the lastest versions of Windows 8.1, PDA's, Mobile
Oses including Palms, Symbian & WindowsMobile & of
course last but not least the humble home Personal Computer.
Our Business Philosophy
The Goal of PCFix is to simply to
provide a Local, Friendly, Helpful, Personal,
Professional, Easily Accessible
& Reliable service with Fast Response to the local
Individual, Family or Small Business computer user, who simply
wants to be able to get some quick help with their PC difficulties,
over the phone (without headaches & without having
to wait hours for technical support) or may be just have
someone pop round and fix their PC at a reasonable cost.
Our Business Philosophy Continued.......
Why provided this type of service?
good question; well because while being in semi retirement for
the last couple of years, it has been bought to my attention on
many occasions (by family members & many of my friends needing
PC help) that there is nobody local offering this type of
entry level service at a reasonable cost! Yes we all know you can
visit your local PCworld computer store etc, stand in the queue
for ages with your pc under your arm, explain to reception
your problems, leave your PC, collect it days or sometime weeks
later & hope it has been correctly repaired without loss
of data etc!!! Is this the type of service you really want?
Somehow I doubt it! I believe most people do want to learn
about their PC and at least try to understand why their PC went
wrong in the first place & to be advised what they can do to
endeavour to stop or reduce the chances the situation
occurring again in the future & how to protect their data etc,
in simple to understand English, if possible. I'm not talking
about computer boffins or computer enthusiasts who may find this a
little elementary; I'm talking about the average family who just
want to use their computer hassle free for the simple general tasks
in life like surfing the internet, email, photo & music
How do we provide this type of service at
that we keep our running & overhead cost's to an
absolute minimum i.e.
- No costly
advertising other than this website, unless it's free
- No business
premises (working from mobile workshop - home office).
- No fancy new
- No bank overdrafts.
- No credit accounts
(payment terms cash on completion).
- No unnecessary
- etc, etc.